How To Send Us your Film

Ordering with Newport Film Lab couldn’t be easier! Just follow the steps below:

1.Choose Your Service

Head over to our Film Developing page to explore our processing options;

  • Develop Only - Just processing, no scans

  • Standard .JPG - Perfect for socials, sharing with friends/family, and printing 6×4’s

  • High .JPG/.TIFF - This is great for those professionals that edit their film, or whether you want to print something big

Just select the services you need as per the drop downs, then finalise your order in the checkout. You’ll get an order number which you’ll need to attach somewhere for us to book your film in once it gets to us.

2.Pack Your Film

Here are a few pointers for sending us film;

  • Padded Envelope is best for ensuring film arrives safely

  • Note your order number on the outside or inside of the envelope

  • Keep your film cool and dry

3.Send Us Your Film

Please drop off or mail in your film to the address below:

Newport Film Lab

6 Stevlio Park drive

Newport

NP20 3EJ

We recommend using a tracked service like Royal Mail 48hr to ensure any issues with the delivery of the film is covered.

You can also use our drop box outside the house whenever you want!

4.We’ll Process Your Film

Once your film arrives with us, we’ll drop you an email to let you know its been booked in.

Don’t forget to check your junk folder just in case!

Our typical turnaround is between 3-5 working days. Please note we don’t work weekends.

5.The Finishing Touches

If you have opted to have your film scanned, we will export your film scans into lightroom and ensure any blemishes or scratches are taken care of.

Film does attrat small particles of dust, especially during the drying process so this just ensures the upmost care is given to provide you with the best quality scans possible!

We will send your scans via PicFlow to the email you provided us during the checkout. Here you will be able to download your images to your smartphone etc.

6.Returning Your Film

During checkout, you would have been asked if you’d like the negatives destroyed, posted back to you or held for you to collect.

Here’s some info below;

If you have opted to have your negatives destroyed:

  • We will destroy your negatives soon after the scans have been sent via PicFlow

If you have opted to have them returned via post:

  • We will post your film back within 7 working days of completion via Royal Mail Tracked 48hr

  • You will be sent an email once this has been done containing a tracking link

If you have opted to collect your negatives:

  • We will email you asking you to let us know when best to collect

  • We hold onto film for 1 month after completion

  • Anything after 1 month will be destroyed unless notice is given

Any Questions?

If you still need a hand, please drop us a line using our contact page. We’ll be happy to assist!